At Sukhothai, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with us, including when you use our booking form.
1. What Information We Collect
When you make a reservation or contact us, we may collect the following information:
- Your name
- Email address
- Phone number
- Booking details (e.g. date, time, party size)
- Any special requests or notes you choose to provide
We only collect the information necessary to provide our services and ensure your experience with us is smooth and enjoyable.
2. How We Use Your Information
We use your personal information to:
- Confirm and manage your restaurant booking
- Contact you regarding your reservation or any changes
- Improve our customer service and overall guest experience
- Send occasional updates or offers, if you have opted in to receive them
We will never sell your information or share it with third parties for marketing purposes.
3. How We Store Your Information
Your data is stored securely, and we take reasonable precautions to protect it from loss, misuse, unauthorised access, disclosure, alteration, or destruction.
4. Sharing Your Information
We do not share your information with any third parties except where:
- It is necessary to process your booking (e.g. using a third-party reservation system)
- We are required to do so by law or regulation
Any third parties we work with are required to protect your data in accordance with the UK GDPR.
5. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data (subject to legal obligations)
- Withdraw consent to receive marketing communications at any time
To exercise these rights, please contact us at: hello@sukhothai.co.uk
6. Cookies
If our website uses cookies, they are only used to ensure the functionality of the site and improve your browsing experience. We do not use cookies for advertising purposes.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Let me know if you’d like a version formatted for a website footer or booking confirmation email.